Refund Policy
Updated October 14, 2026. You may request a full refund within 7 calendar days of your first SiteFix.app purchase.
The 7-day offer
The offer covers your first paid Fix Pass or first Indie Pro subscription payment. Request within 7 calendar days of that payment for a full refund; you do not need to reach or miss a particular score. Renewal payments are not covered by the first-purchase offer. Contact support about duplicate, unauthorized, incorrect or failed-delivery charges; applicable statutory rights continue to apply.
How to request a refund
Email support@sitefix.app with your Creem order reference, checkout email and purchase date. We reply within 3 business days, verify the order, and arrange eligible refunds through Creem to the original payment method. Do not send card numbers or private access credentials. The payment provider and bank determine when the returned funds appear.
Access and future renewals
Refunded or revoked purchases lose paid code access. Cancel your Indie Pro subscription separately to stop future renewal; a refund request alone does not confirm cancellation. Test transactions collect no real money and do not require a monetary refund.
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